Tourial Product Documentation
  • 👋Welcome to Tourial!
    • Planning Tours with AI
    • Building Tours with AI
  • 🏁Best Practices & Launching
    • Tour Building Best Practices
    • Before you Launch Check-List
  • 🏗️Building
    • Interactive Tours
      • Record
        • Chrome Extension
          • Downloading the Chrome Extension
          • Troubleshooting
            • Full page screenshot not working
        • Importing Media
      • Edit
        • Interactive Tools
          • Advanced Features
        • Timed Tools
        • Video Trimming
      • Branding
      • Mobile-Optimization
      • HTML Demos (Experimental)
        • Chrome Extension (Capture)
        • Building & Editing
    • Tour Centers
      • Interactive Topics
      • Editing Styles
      • Navigation & Format
      • Supported Content in Tour Centers
        • Adding Google Slides to your Tour Center
      • Upfront Prompts
      • Mobile Optimization
  • 🌎Sharing
    • Embedding Demos
      • Embedding Interactive Demos
        • Lightbox Embed
        • Website Embed
      • Embedding Tour Centers
      • Updating your Embed Code when changes are made
    • Tour Link Sharing
    • Tour Center Link Sharing
    • Share Links
      • How to create a share link
  • GIF Generation
  • 🔢Analytics
    • Tour Analytics
    • Tour Center Analytics
  • ⚙️Admin & Settings
    • Inviting your team
    • Setting your Account Branding
    • Workspaces
      • Create & Add Users to a Workspace
    • User Management
    • White Label Your Account & Content
    • Tourial Forms
      • Form Fails
      • Hyperlinking in Tourial Forms
  • ➕Integrations
    • HubSpot
      • Instant Scheduling with HubSpot Scheduler
      • Tour Engagement Data
        • Slack Notifications with HubSpot
        • Triggering HubSpot Workflows
        • Pushing Engagement Data from HubSpot to SFDC
      • HubSpot Reporting Setup
      • TourPlayer Engagement Data
      • Lead Forms with HubSpot
      • How do I hide the chatbot?
      • How do I hide the Cookie Banner?
      • FAQs
    • Marketo
      • Lead Forms with Marketo
      • Engagement Data with Marketo
        • Slack Notifications with Marketo
        • Approving Marketo Custom Activities
      • Marketo Reporting Setup
    • Partners
      • G2
      • TrustRadius
    • Pardot
      • Lead Forms in Pardot
      • Engagement Data with Pardot
      • How to Create a Pardot Dashboard to Measure Tourial's Impact
    • Salesforce
      • Leads Forms in Salesforce
      • Engagement Data with Salesforce
        • Add Tourial Engagement to record's Lightning page
        • Add Tourial Engagement as Salesforce tab
        • Create an SFDC report using Engagement Data
      • How to Create a Salesforce Dashboard to Measure Tourial's Impact
    • Zapier
    • Calendly
    • Chili Piper
    • Cross-Frame Events
      • Tours
      • Tour Centers
    • Slack
  • Security
    • SSO (Single Sign-on)
    • Uptime Reports
    • Form Compliance
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On this page
  • Connecting Tourial and Pardot
  • Setup in the Tourial App
  • Step 1: Connect your Pardot account to Tourial
  • Step 2: Create a Marketing App Extension
  • Step 3: Create your Pardot Form Handler
  • Step 3: Choose your subdomain and add it to Domain Setup in Tourial
  • Setup with your Domain Provider (DNS)
  • Step 1: Configure CNAME Record
  • Note: If you had a Tour(s) embedded anywhere prior to adding a subdomain and configuring your DNS see below.

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  1. Integrations

Pardot

PreviousTrustRadiusNextLead Forms in Pardot

Last updated 1 month ago

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There are 2 Core Integrations with Tourial and Pardot:

  1. Lead Forms

  2. Engagement Data

For both of these you will need to begin by setting up the connection between Tourial and Pardot.

Connecting Tourial and Pardot

👉 👈

Setup in the Tourial App

Step 1: Connect your Pardot account to Tourial

From your , click Connect to begin the authentication process and connect your Pardot account to Tourial.

Then enter your Pardot Business Unit ID

You can find it by following the instructions below:

  1. Log into Salesforce using the same account you use to log into Pardot.

  2. Click on the Setup tab.

  3. Find the Pardot dropdown and click Pardot Account Setup.

    Once submitted, you'll be asked to sign into SFDC (Pardot) account to finish the authentication process.

Step 2: Create a Marketing App Extension

  • Extension Name: Tourial

  • Extension type/API Name: TourialView

🛑 Note that these parameters are case-sensitive and need to be entered in exactly as shown or the integration will fail. Please make sure that you’ve entered these parameters exactly as written here.

Step 3: Create your Pardot Form Handler

Like all Pardot Form integrations, you'll need to use Pardot 'Form Handlers' instead of regular Pardot Forms. Pardot Form Handlers are leveraged by APIs/Integrations - regular Pardot forms are not.

​Note: You must be a Pardot Administrator or Marketing role to create Form Handlers

Step 3: Choose your subdomain and add it to Domain Setup in Tourial

🛑 You must be an admin in your account to complete this step.

To receive contact-level Tourial engagement data via Pardot, you'll need to serve your Tourials from your own domain rather than the Tourial domain.

First, you need to decide what you'd like your custom subdomain to be.

For example, tours.yourcompany.com or tourial.yourcompany.com

This subdomain can only be used for your Tourials and should not be used for anything else.

Note: Visitors will not interact with the subdomain itself; creating it simply allows you to serve the tour from your domain rather than Tourial's domain.

In the Tourial app, click on the user icon in the upper right-hand corner of your screen and head to Domain Setup.

Once there, you'll see a field where you can enter your subdomain; note that you do not need to include "https://" or "www"

Note: Your CNAME record will point to [youraccount].tourialdns.com


Setup with your Domain Provider (DNS)

Step 1: Configure CNAME Record

Once you've determined a subdomain, you'll need to log in to your domain provider and point a CNAME record for your chosen subdomain to [youraccountname].tourialdns.com.

For example, a CNAME record for the account, Acme (acme.com), where they've chosen the subdomain to be "tours" would be:

Subdomain: tours

CNAME: acme.tourialdns.com

Setting up a CNAME record works a little differently depending on your hosting provider (GoDaddy, HostGator, etc.). Below are guides for some common providers: ​

Note: If you had a Tour(s) embedded anywhere prior to adding a subdomain and configuring your DNS see below.

Before turning on Engagement Data in Tourial, you'll need to with the following parameters:

If you need assistance setting up a CNAME record and pointing it to Tourial, please reach out to your Customer Success Manager or email .

The changes once you've created a subdomain. So make sure you use the updated version wherever you have tours already embedded to ensure it properly loads from the new subdomain.

➕
create a Marketing App Extension
Add a CNAME record in GoDaddy
Edit a CNAME record in HostGator
Updating CNAME in Domain.com
Set up a CNAME record in NameCheap
Add new DNS record in BlueHost
Create a CNAME in CloudFlare
Create a CNAME record in Google Domains
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