White Label Your Account & Content
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To White Label the content in your account and to receive contact-level engagement data, you'll need to head to your domain/network (DNS) settings
🛑 You must be an admin in your account to complete this step.
To use any of the MAP/CRM Engagement Integrations, you'll need to serve your tours from your own domain rather than the Tourial domain.
First, create a new subdomain from which to serve the Tourial such as tourial.yourcompany.com. This subdomain can only be used for your Tourials and should not be used for anything else.
Note: Visitors will not interact with the subdomain itself; creating it simply allows you to serve the tour from your domain rather than Tourial's domain.
In the Tourial app, click on the user icon in the upper right-hand corner of your screen and head to Domain Setup.
Once there, you'll see a field where you can enter your subdomain; note that you do not need to include "https://" or "."
Note: Your CNAME record will point to [youraccount].tourialdns.com
Once you've determined a subdomain, you'll need to log in to your domain provider and point a CNAME record for your chosen subdomain to [youraccountname].tourialdns.com.
For example, a CNAME record for the account, Acme (acme.com), where they've chosen the subdomain to be "tours" would be:
Subdomain: tours
CNAME: acme.tourialdns.com
Setting up a CNAME record works a little differently depending on your hosting provider (GoDaddy, HostGator, etc.). Below are guides for some common providers:
If you need assistance setting up a CNAME record and pointing it to Tourial, please reach out to your Customer Success Manager or .
The changes once you've created a subdomain. So make sure you use the updated version wherever you have tours already embedded to ensure it properly loads from the new subdomain.
