User Management

There are three user tiers within Tourial: Viewer, Editor, and Admin.

Admin Permissions

As an Admin, you'll see an option for Manage Users under Settings. ā€‹

Admins have additional permissions on top of being an Editor and can do the following:

  • Add a subdomain (for Engagement Data)

  • Create new users

  • Edit an existing user

    • Change their user role (Viewer, Editor, or Admin)

    • Update email addresses (in case of initial typos, etc.)

  • Deactivate a user

  • Re-activate a deactivated user

  • View a list of all active & inactive users (Admins cannot delete users)

    • The active and inactive user list displays:

      • Name

      • User email

      • Role (Access Level)

      • Active/Inactive toggle

      • Created date

      • Last Activity date

Editor Permissions

As an Editor, you have full access to Tourial functionality to build Tours, connect Integrations, add Branding, etc. ā€‹ Editors are not able to create, manage or view Account users (as listed above for Admins).

Viewer Permissions

As a Viewer, you can see everything in Tourial (Tours, Forms, etc.) and grab Share links. Viewers are not able to create Tours or edit existing Tours.

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