User Management
Last updated
Last updated
There are three user tiers within Tourial: Viewer, Editor, and Admin.
As an Admin, you'll see an option for Manage Users under Settings. ā
Admins have additional permissions on top of being an Editor and can do the following:
Add a subdomain (for Engagement Data)
Create new users
Edit an existing user
Change their user role (Viewer, Editor, or Admin)
Update email addresses (in case of initial typos, etc.)
Deactivate a user
Re-activate a deactivated user
View a list of all active & inactive users (Admins cannot delete users)
The active and inactive user list displays:
Name
User email
Role (Access Level)
Active/Inactive toggle
Created date
Last Activity date
As an Editor, you have full access to Tourial functionality to build Tours, connect Integrations, add Branding, etc. ā Editors are not able to create, manage or view Account users (as listed above for Admins).
As a Collaborator you have the ability to create tours and make edits to any non-live (Draft or Unpublished) tours. Collaborators do not have the ability to publish tours.
As a Viewer, you can see everything in Tourial (Tours, Forms, etc.) and grab Share links. Viewers are not able to create Tours or edit existing Tours.
