User Management

There are three user tiers within Tourial: Viewer, Editor, and Admin.

Admin Permissions

As an Admin, you'll see an option for Manage Users under Settings. ​

Admins have additional permissions on top of being an Editor and can do the following:

• Add a subdomain (for Engagement Data)

• Create new users

• Edit an existing user

  • Change their user role (Viewer, Editor, or Admin)

  • Update email addresses (in case of initial typos, etc.)

• Deactivate a user

• Re-activate a deactivated user

• View a list of all active & inactive users (Admins cannot delete users)

  • The active and inactive user list displays:

    • Name

    • User email

    • Role (Access Level)

    • Active/Inactive toggle

    • Created date

    • Last Activity date

Editor Permissions

As an Editor, you have full access to Tourial functionality to build Tours, connect Integrations, add Branding, etc. ​ Editors are not able to create, manage or view Account users (as listed above for Admins).

Collaborator Permissions

As a Collaborator you have the ability to create tours and make edits to any non-live (Draft or Unpublished) tours. Collaborators do not have the ability to publish tours.

Viewer Permissions

As a Viewer, you can see everything in Tourial (Tours, Forms, etc.) and grab Share links. Viewers are not able to create Tours or edit existing Tours.